OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
130 ratings and 77 comments received in the last 90 days.
27 April 2024
Charlotte and Ian were very open and professional about the sale process.
26 April 2024
Ben and the rest of the team are really nice people and very helpful. Couldn't ask for more.
08 April 2024
So far.all been great.
05 April 2024
Curtis provided excellent customer service from the minute I called to ask for a quote and trade-in price. He called me back when he said he would, made the purchase process easy and took the time to answer any questions during collection.
04 April 2024
Charlotte at Vertu mini was superb and a great brand ambassador. She really knows her products
04 April 2024
Representative very helpful, friendly and attentive
03 April 2024
Curtis was very helpful in every way. He quickly identified what we were looking for in a car. He was very informative and gave us a lot of details about the car. He gave us the space to consider our choice. We recommend him.
03 April 2024
Friendly service.
03 April 2024
Joey Jordan has been so helpful - he is very professional and really made sure I chose the right mini for my needs.
01 May 2024
Good service was provided
01 May 2024
Fixed fault .Detailed checks
29 April 2024
It was quick and my Mini was serviced in the time frame that I was given
28 April 2024
Efficient and cooperative all through
25 April 2024
Great service, only downside was availability of appointments
24 April 2024
Great service
24 April 2024
I found it odd that it wasn't brought to my attention I needed two new tyres as I would of had them done with you
21 April 2024
A workshop problem meant collecting my car a day later, which involved making alternative arrangements
21 April 2024
Took mini into workshop even though not booked in and sorted problem over a few days between booked jobs
20 April 2024
The service was excellent, from the welcome at the door and the help provided by Adam to the collection of a valeted mini.
29 April 2024
From the welcome to the handshake, our experience was nothing short of exceptional. The expertise and genuine care made it all easy. We drove away delighted, knowing we'd made the right choice. The replica car gift was a lovely parting flourish!