OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
132 ratings and 66 comments received in the last 90 days.
07 July 2024
Curtis was helpful and took care to check my understanding
03 July 2024
The whole experience was perfectly satisfactory, however, there was one issue at the time of collection. The vehicle was not ready because it had not been charged up.
03 July 2024
New centre is good Mini could have more space.
03 July 2024
Casper the salesman was great. The showroom was comfortable.
03 July 2024
Everything was carefully explained and I felt I could trust this garage and, in particular, the representative handling my enquiry, I was given all the information needed and the best possible deal.
02 July 2024
Very professional and friendly. No hard sell.
02 July 2024
Excellent customer service as always, new dealership, same results...
02 July 2024
I was made to feel confident and supported throughout, from making choices to collecting my new car. I felt I was given a personal service and all sales staff were friendly and helpful, making it an exciting and pleasant experience.
20 June 2024
Charlotte was helpful and welcoming from start of the process until th end. She even managed to find the right specification for the car that I wanted.
21 July 2024
Good service from beginning to end.
18 July 2024
I was well attended to
18 July 2024
The work was carried out in the time stated and I had the use of a good Mini courtesy car
16 July 2024
I was quoted a price, it was that price, and I was sent a video which was helpful and my drop off and pick up were easy and professional
16 July 2024
Car serviced in the time promised and came back all washed and vacummed.
16 July 2024
Your good but nobody is perfect
15 July 2024
All problems apparently solved!
15 July 2024
Easy to use. Good service
14 July 2024
Every detail was raised and attended to , even cleaned my mini , it felt different and more responsive after its service .
13 July 2024
My mini passed its MOT! Nuff said!
08 July 2024
I had excellent service from Richard Tyson